Walmart Health & Wellness Help Center

• Verify identity for online pharmacy access
• Manage my prescriptions and refills
• Prescription medication cost and price change
• Manage family member prescriptions and refills
• Walmart Pharmacy HIPAA forms
• Access Walmart Pharmacy online
• Troubleshoot error: "We couldn't verify your identity"
• Add and edit pharmacy payment

• Sign up for a Walmart Wellness app account
• Connect CareZone data to the Wellness app
• Manage Walmart Pharmacy prescriptions and refills in the Wellness app
• If you were redirected to this page...
• Add, update, or remove insurance cards
• Add, edit, and delete medications (or mark inactive)
• Sharing profiles: send, accept, and approve invitations
• Add, edit, or remove a profile for yourself, dependents, and pets
• Add, edit, and turn off refill reminders
• Add, edit, and delete Photos & Files

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• How do I view, save, or print my COVID-19 digital vaccine record?
• Schedule or cancel a COVID-19 vaccination appointment
• Why do I see the error "Sorry, we cannot access a digital vaccine record"?
• Why do I see an "Account Creation Failed" error when verifying my online pharmacy account?
• Can I add the digital vaccine record QR code to Apple Wallet?
• How do I access a digital vaccine record for a family member or dependent?
• I was not vaccinated at Walmart or Sam’s Club. Do I have a digital vaccine record?
• I only received one dose of a two-dose vaccination. Do I have a digital vaccine record?
• How do I share my digital vaccine record with other apps or services?
• What info is included (and not included) in a digital vaccine record?

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