Prescription status and pharmacy refill orders
There are many convenient ways to access Walmart pharmacy prescription status and refill info:
- In the Walmart app: Go to Services > Pharmacy > My Prescriptions (instructions below)
- On the web: Sign in to the pharmacy website
- By phone: Call your pharmacy store to access the self-guided phone prompt for prescription updates
- In person: Visit your pharmacy store and speak directly to your pharmacy staff
Walmart app instructions:
If you have not done so already, you will need to verify your identity for online access first.
- Sign in to the Walmart app with your registered Walmart.com email.
- Tap Services (bottom right).
- Scroll down and tap Pharmacy (below "Popular Services").
- Verify your 4-digit PIN (or use biometric authentication, if available).
View prescription status:
- Tap My prescriptions to show all prescriptions, including connected family members/dependents.
- The prescription status is shown below each prescription name (e.g. "Ready for refill").
Refill a prescription:
- Tap the checkbox next to any available prescription (or tap Scan to refill to add a new prescription).
- Tap Continue to start the refill process.
- (example screenshot):
- (example screenshot):
- Review the order and make any changes if needed.
- To change the payment type, tap Edit in the Payment field or follow the steps here: How to add and edit Payment.
- Tap Place Order to submit your refill order.
- (example screenshot):
- (example screenshot):