60-Day Satisfaction Guarantee Terms & Conditions

60-day Satisfaction Guarantee coverage:

Walmart offers a 60-day Satisfaction Guarantee from the date of purchase at no charge, in which the patient can return or exchange the glasses. Excludes wear and tear. The 60-Day Satisfaction Guarantee includes:
  • Frame Restyles
  • Measurement Changes
  • Lens Restyles
  • Doctor's Rx Change
To obtain coverage/service for online orders:
To obtain service on your glasses, you must visit a Walmart Vision Center within 60 days of original purchase with a valid receipt and original eyewear.
To return online orders:

Prescription eyewear purchased online is returnable within 60 days and must be mailed back. Only items purchased in store may be returned to a Walmart Vision Center.

Term of coverage:
Coverage under this Guarantee extends for 60 days from your date of purchase as indicated on your receipt of purchase.
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