Reset your Walmart Wellness app password

If you forgot your Wellness app password or wish to change it, you can reset it at any time. 

Follow the steps below on your mobile device.

On iOS:

  1. Open the Walmart Wellness app on your iOS device.
  2. On the sign-in screen, tap Forgot password? (below the Password field). 
  3. Enter your registered email address.
  4. Tap Continue
  5. Go to the email inbox associated with your registered email address. 
  6. Open the "Verify it's you" email from Walmart.com.
  7. Copy and paste the numeric verification code provided in the email (e.g. "W - 000000")
    (Enter the numeric digits only, without the "W").
  8. Return to the Walmart Wellness app. 
  9. Paste or enter the numeric verification code (e.g. "000000")
  10. Tap Submit code.
  11. Enter a new password. 
  12. Tap Update password
  13. You can now sign in with your same registered email address and new password. 


On Android:

  1. Open the Walmart Wellness app on your Android device.
  2. On the sign-in screen, enter your registered email address. 
  3. Tap Continue
  4. Tap Forgot password? (below the Password field).
  5. Confirm the registered email address and tap Continue
  6. Go to the email inbox associated with your registered email address. 
  7. Open the "Verify it's you" email from Walmart.com.
  8. Copy and paste the numeric verification code provided in the email (e.g. "W - 000000")
    (Enter the numeric digits only, without the "W").
  9. Return to the Walmart Wellness app. 
  10. Paste or enter the numeric verification code (e.g. "000000")
  11. Tap Continue
  12. Enter a new password. 
  13. Tap Save new password
  14. You can now sign in with your same registered email address and new password. 

Troubleshooting

I didn't receive the "Verify it's you" password reset email 

  • Check the Spam or Trash folders in your registered email inbox.
  • Search your email inbox for any emails from "Walmart" or "Walmart.com", to confirm you are using the correct registered email address.
  • Try adding the email "donotreply@walmart.com" to your email whitelist/safe list. Then send a new password reset request.