Manage family member prescriptions and refills

You can add adults (18+), minors, and pets to your Walmart Pharmacy account to help manage their prescriptions. 

Adults must create their own Walmart.com account first and approve access before they are added to your account. 


Walmart Pharmacy website

Step 1: Verify your identity online with Walmart Pharmacy:

  1. If you have not done so yet, complete the steps in this article to verify your identity.
    (Important: This approves online access to your pharmacy account.)

Step 2: Add an adult (18+), child, or pet:

  1. Visit the Walmart Pharmacy website on a desktop or mobile browser.
  2. Click Sign In.
  3. Enter the email address registered with your Walmart Pharmacy account. 
    (Your local pharmacy store can confirm the email on file for you.)
  4. Enter your 4-digit PIN.
  5. Click Mange Family Prescriptions.
  6. Click Add a family member.
  7. Make sure the "With Rx information" tab is selected at the top left.
  8. Select who you are caring for (child, adult, pet). 
    1. If adult is selected:
      Enter the adult's  full name and date of birth.
      Enter the adult's  email address (this should match the email address registered with Walmart pharmacy). 
  9. Enter the family member's Rx number (7 digits).
  10. Enter the family member's Store number (4 digits):
  11. Click Submit.
  • Child and pet family members will automatically appear in your Walmart Pharmacy account for immediate prescription management.
  • Adult family member dependents must approve the request to manage their Walmart prescriptions. (See instructions below.)

Approve request to manage Walmart Pharmacy prescriptions (adults 18+)

When an adult (18+) is added to a Walmart Pharmacy account, the adult must approve the Pending Request (in their Walmart Pharmacy account) to authorize access to manage their prescriptions. 

  1. Visit the Walmart Pharmacy website on a desktop or mobile browser.
  2. Click Sign In.
  3. Enter the email address registered with your Walmart Pharmacy account. 
    (Your local pharmacy store can confirm the email on file for you.)
  4. Enter your 4-digit PIN.
  5. Locate the Pending request dialog on your pharmacy dashboard.

  6. Tap View Request.
  7. Tap Accept Link.
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