Create an online pharmacy account and verify identity

To access your Walmart Pharmacy account online, you will first need to verify your identity with the online pharmacy service.

Step 1: Sign in to your Walmart account (or create a new account)

Walmart app:

  1. Download the Walmart app on an Android or iOS mobile device.
  2. Enter your email to sign in to an existing account (or create a new account).
  3. Tap Continue

Walmart Pharmacy website:

  1. Open the Walmart Pharmacy sign-in page on a desktop computer or mobile browser. 
  2. Click Sign In if you are an existing Walmart customer (or Create an account if you are new). 
  3. Enter your registered email address.
  4. Click Continue

Step 2: Verify your identity with Walmart Pharmacy

Walmart app:

  1. Tap Services (bottom right).
  2. Make sure Pharmacy is selected from the top menu.
  3. Tap Get started (below Connect to pharmacy).
  4. Complete the fields to confirm your personal identity (legal name, phone, address, etc).
  5. Review all details and tap Continue when ready.
  6. You must answer all questions accurately and create a 4-digit PIN to complete verification. 

Walmart Pharmacy website:

  1. Click the Add Pharmacy Access button. 
  2. Complete the fields to confirm your personal identity (legal name, phone, address, etc).
  3. You must answer all questions accurately and create a 4-digit PIN to complete verification.

See an error during verification? Follow this guide: Identity verification error (unable to verify pharmacy account)


Step 3: Access your pharmacy account online:

Walmart app:

  1. Sign in to your Walmart.com account.
  2. Tap Services (bottom right). 
  3. Scroll down and tap Pharmacy (below Popular Services).
  4. Enter your 4-digit PIN when prompted. 
  5. Tap My prescriptions to access your Walmart Pharmacy prescriptions and refills. 

Walmart Pharmacy website:

  1. Go to the Walmart Pharmacy website on your web browser.
  2. Sign in with your registered email address. 
  3. Enter your password (or 6-digit verification code) when prompted.
    1. Click Refill Rx to manage existing refills.
    2. Click Rx History to view a list of prescriptions from the past 2 years.
    3. Click Transfer Rx to transfer a new prescription to Walmart Pharmacy.

The Walmart Pharmacy website offers limited services. To access full pharmacy services, use the Walmart app.

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