Add pharmacy access and verify identity online
Walmart app instructions:
- Download the Walmart app on an Android or iOS mobile device.
- Enter your Walmart.com sign-in email.
- Tap Continue.
- Tap Services (bottom right).
- Scroll down and tap Pharmacy.
- Tap Get started (below 'Connect to pharmacy').
- Complete the required fields to confirm your identity (legal name, phone, date of birth, etc).
- Tap Continue.
- Create a 4-digit PIN to complete verification.
- Once your account is verified, tap Services > My prescriptions to access and order Walmart Pharmacy refills.
See an error message? Follow this guide for help: How to fix the error "We couldn't verify your identity"
Pharmacy website instructions:
(Note: The pharmacy website offers limited services. To access full pharmacy services, use the Walmart app.
- Open the Walmart Pharmacy sign-in page on a desktop computer or mobile browser.
- Click Sign In (or if you are new to Walmart, click Create a new account.)
- Enter your registered email address.
- Click Continue.
- Click Add Pharmacy Access.
- Complete the required fields to confirm your identity (legal name, date of birth, etc).
- Create a 4-digit PIN to complete verification.
- Once your account is verified, choose an option to manage your prescriptions:
- Click Refill Rx to manage existing refills.
- Click Rx History to view a list of prescriptions from the past 2 years.
- Click Transfer Rx to transfer a new prescription to Walmart Pharmacy.
See an error message? Follow this guide for help: How to fix the error "We couldn't verify your identity"